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Warranty Information

What is covered in your warranty

PSW / PSB(70/75) + PC
PSB / PSB02 / PSK / PGZA / PSW
PJSW / PS-130 / PM / PCM / PCH / PCS / PCR / PMBT / GDB / PSUB

What does my warranty cover?

Warranty will be on the product due to manufacturing defects commencing from the date of purchase.

Who do I contact if my pump needs servicing (both under warranty and or past warranty period)?

Klang Valley area :

  • For Home Water Pump within Klang Valley area - You may call or WhatsApp to our Outdoor Service Hotline @ 017-215 0770

  • In order for our outdoor service team to serve you better, please have the following information ready when calling.

    • Pump Model

    • Date of Purchase

    • Technical Issue detail

Outstation area:

  • For others Potenza Pump products series included Home Water Pump for outstation area - Please approach to your nearest Potenza Pump Authotized Dealer for further assistance. 

Online Marketplace:

  • For those Potenza Pump product bought it via online marketplace like "Lazada, Shopee or Mudah.com" included Home water Pump Series - please approach to the seller for the arrangement. 

Operation Hours

Monday - Friday: 9.00am - 5.30pm

Saturday: 9.00am - 1.00pm

Sunday, states & declare public holiday: Closed

e Warranty Registration

Thank you! We’ll be in touch.